I bought an Angie's List coupon for a furnace tune-up. I definitely got my money's worth and more. Mr. Piele was friendly, knowledgeable, patient, and informative. He serviced my furnace and explained how it worked, problems it was having and the cost of repairs, which I did not have done at this time. He explained what I could do to improve furnace performance and extend the life of the one I have now. We discussed the cost of repairs vs. the cost of a new furnace. Mr. Piele arrived on time, inspected and cleaned the furnace surfaces, motor openings, and burners, and tested electrical parts, while he explained how the furnace operates, and his concerns regarding parts that were showing wear and age. He was polite, friendly, and seemed very competent and professional, careful not to make any mess. He wrote a clear and concise report, with repair pricing, and we discussed the cost of repair vs. the cost of replacement.